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FAQ

What is MyTransHealth?

MyTransHealth connects trans people with qualified, culturally competent providers in their neighborhood. Our location-based search tool offers resources in four categories: medical, mental health, legal, and crisis care.

Why does this website exist?

Access to quality healthcare is a crisis in the transgender community. Patients often face discrimination or refusal of treatment due to their gender identity. These experiences disproportionately affect transgender people of color. Learn more about this here.

Help! I can’t find my identity in the drop-down?

It’s very important to us that all identities are represented on MyTransHealth. We understand that this is a personal experience, and are actively working to add to the existing identity list. If your identity is not in the drop-down, please don’t hesitate to give us a shout.

How are providers screened?

The MyTransHealth team closely reviews each provider submission we receive. All organizations and individual providers are vetted against a list of quality care standards to ensure patients have the best chance of receiving a positive experience.

Vetting standards may include (but are not limited to):

  • The provider has documented clinical training in treating the trans community.
  • The organization and/or provider has a nondiscrimination policy that includes gender.
  • The provider complies with the WPATH Standards of Care.
  • The provider adheres to the informed consent model (ICATH).
  • The organization and/or provider offers gender affirming intake paperwork.
  • The facility has gender-neutral bathrooms.

All providers are re-evaluated every 12 month cycle. These standards are a dynamic set of qualifications, that our team regularly reviews and will continue to hone as MyTransHealth grows.

What cities does MyTransHealth cover?

Currently, MyTransHealth has verified providers in New York, Miami, Chicago, San Francisco, Seattle and Dallas. We are actively sourcing referrals across the United States, and welcome submissions for providers in any location.

When is MyTransHealth coming to my city?

We are gladly accepting submissions for all cities in the United States. Further location announcements will be made as our team expands coverage.

How do I get featured on MyTransHealth as a provider?

Please complete a provider submission form, and our team will be in touch!

I submitted a provider. Why hasn’t it posted yet?

Thanks for your patience! Each provider submission is individually reviewed by our team. Once the provider has been contacted and verified, they’ll show up in search results. Currently, this process takes 1-2 business days.

This site is awesome. How can I donate? Is my donation tax-deductible?

Absolutely! MyTransHealth is a project that is fiscally-sponsored by The Betsy Community Fund at The Miami Foundation. We gladly accept donations via check to:

The Miami Foundation
CC: "MyTransHealth"
40 NW 3rd Street, Suite 305
Miami, FL 33128

Have a question we didn’t answer?

Send us an email to info@mytranshealth.com.